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Services
Infoservice works for more than 6 years in software development business. We offer you our knowledge and experience in software development:
AREAS OF EXPERTISE
Our major areas of expertise are the follows:
- Enterprise financial management solutions;
- Workflow management software;
- Customer relationship and sales management systems;
- Subsidiaries and distributors management software;
- HRM solutions
- Business analysis and IT consulting
LIFE-TIME SUPPORT
- Pre-project analysis. It includes review of customer's current and future needs, definition of software concept As a result we draft a development plan for the project with budget and time estimates.
- Project Proposal. It includes Functional Requirements Definition and other (security, interface, quality, maintainability etc. requiments), system architecting and also development, management and testing teams planning
Programming. Making of graphic user interface and visual aspects. For orders it supposed Daily Email Reports, Regular Online Conferences, Checkpoints Acceptance Test. Functional tests, in other words, tests which relate to software functionality defined in requirements specifications, and acceptance tests. Conducting additional independent testing allows to diminish number of defects by factor of 3—30, depending on quality of initial system. Ergonomic testing, safety testing, reliability testing. Peak mode performance testing. - Maintenance Free bugs fixing, Free customer support
- Product Support & New Developments
- Bugs fixing and Patches Development
- Add Functionality (Upgrades)
- Integration with new Third-Party Systems
- Customer support
- Consultations
- Emergency help
- Further Product Improvements Suggestions
- End-User Support
- Email Support
- Online 24/7/365 Support (Internet Chat, ICQ)
- Hotline Phone Support
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